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FREQUENTLY ASKED QUESTIONS |
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We have tried to answer all your questions here and on other pages of our website. If you have any other query then please contact us at info@VideoInsight.co.uk
Why should I have a video?
Aren't videos rather boring to watch?
Why have a video and a photographer?
Won't you and the photographer clash?
Can you print photos from the video?
Why couldn't my guests take the video?
So could I just have the video and no photographer?
Won't the cameras be obtrusive?
What packages do you offer?
Do I get any say in what's on the video?
What if I want something a bit different?
Is everything set to music - will we hear any voices?
Can I choose the music?
What exactly do I get for my money?
Can I get extra copies for Mums and Dads etc?
How much will it cost?
When do I have to pay?
What exactly happens before the wedding?
What exactly happens on the day?
What exactly happens afterwards?
What equipment do you use?
How do I know I can trust you?
Where can I see samples of your work?
Can I talk to your previous customers?
How long have you been going ? Why should I choose Video Insight?
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Have you ever seen your grand parents wedding? Probably black and white photographs? Can you get any idea from those photographs of what the day was like?
Your video will be your best memory of the day. Only a video can truly capture the anticipation, the excitement, the emotion, the laughter and the sheer excitement of a wedding. Nothing else allows you to re-live the sounds and action of the day. |
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We produce entertaining Wedding videos! We transform your memories into an entertaining wedding video, that matches your style. We absolutely promise that you will watch our videos again and again - and so will your family and friends.
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The photographer takes all the formal photos including the family groups. The video captures the formal proceedings too but concentrates on the informal and candid events that are happening all around, all the time. Because we are so unobtrusive and our equipment is silent, we are often allowed to film proceedings where the photographer is not allowed because of their flashguns and clicking shutters
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We are both professionals who are present solely for you, the customer's benefit. We do not want the same pictures as the photographer and do not need to control the situation as they need to do. We are interested in movement and natural shots, rather than posed stills
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Yes. We often have shots that the photographer does not get. These can be printed up to 7" x 5". They may not always equal the high resolution of still photos but they can serve to fill a gap in your album.
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Of course they could take ' a video' , in the same way as they could take the photographs or Auntie can make 'a dress' or 'a cake'. The difference is what you get as a result. How many poor home videos have you seen? How many good ones? 'nuff said!
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This is entirely your choice. You could have your guests take photos and print others from the video. But consider who will organise the photo sessions? And bear in mind that amateur photos are unlikely to be as good as the professionals - just as an amateur video is unlikely to be as good as ours.
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Definitely not. Our most common feedback is "we didn't notice you were there". Our equipment is compact and mobile - we do not imitate a News at Ten crew. With modern zoom lenses and radio microphones there's often no need to be in the thick of it. We will mingle with guests at times and discretely grab photo-opportunities that present themselves but you and your guests sensitivity is always uppermost in our minds.
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None. Our service is totally personalised and bespoke to your requirements. Every wedding is unique. Every couple are different. We cover as much or as little of the wedding as you require - from the early preparations right through to the end of the party. We can also record guests' comments and best wishes in a video guestbook. Before the wedding we can cover hen and stag nights, or shoot an informal video of the couple - perhaps to be shown at the reception. After the wedding, we can add your honeymoon photos and video to the DVD. We are also happy to fly to Barbados to shoot your honeymoon video - sadly, no-one has requested this yet!
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Our philosophy is "Capture Your Day Your Way". You are the customer and you call the shots. We show you all the options and offer advice and guidance to steer you through, but you can choose the style and the content or you can leave it all to our judgement.
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Excellent - we just love a challenge! We have staged several special shoots or edits for customers - have a look at the show reel. We have accompanied the bride in a horse and carriage and a helicopter! We are always on the lookout for something special - just ask!
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You choose where and how music is used. The ceremony will use any incidental music such as hymns or live performers but the vows will be crystal clear. The guests' arrival, the photo sessions, the receiving line and similar events may use a combination of background music and incidental chatter. The 1 st dance generally uses the live music but may be mixed with a CD recording for better quality.
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We insist on it! Your music choice is as crucial as the video itself in capturing your memories. We will guide you in your choice to ensure the soundtrack is appropriate. We also take care of the complex music copyright regulations.
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The video is delivered on a chaptered DVD between 60 and 90 minutes of video, in bespoke or luxury packaging of your choice and a free highlights sequence of the whole day, compressed into approximately 5 minutes, is included.
The day is shown chronologically, from the bridal preparations through to the end of the party - depending upon what you have asked us to cover.
The video guestbook may appear as a separate chapter or integrated with another chapter such as the 1st dance. Other special chapters may be present at the appropriate point if they have been commissioned. |
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Of course. Copies on DVD or VHS can be ordered after the video delivery. Their cost covers time and materials - please see current prices on the website. We guarantee to retain the ability to produce copies for 1 year but the reproduction costs later are significantly increased.
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Usually this is the first question! And the answer is - it depends! As we do not offer packages, our service to each customer is unique and therefore each price is unique. That does not mean that we are expensive - we honestly believe that you will not find better value for money anywhere. We base our prices on the time we are filming with you. Please see the website for example pricing .
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A 10% deposit is needed to secure the booking. This commits us to your date(s) and guarantees the price even if the wedding is over a year ahead. The monies are used to pay retainers to our videographers and editors. It is therefore non-refundable in the event of cancellation. The balance is due 4 weeks before the wedding.
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When you express an interest in using us for your wedding video, we will visit you, without obligation, to discuss your requirements and to establish the relationship that is so important to a successful video. We will also bring our video showreel of previous weddings to showcase our flair, style and quality. We will then commit to a price for the agreed video coverage and leave you in peace - we guarantee no sales pressure.
Hopefully you will be impressed by our work, and moreover our customer service, and book your video with us. We then document the agreement on the Booking Form and ask you to inform us of any material changes before the wedding. We fully realise that there are many uncertainties and changes in the early days and the Booking Form may be updated many times, possibly with a price adjustment.
We will usually attend the rehearsal or planning meeting and visit the venue(s). This enables us to plan our own schedule for the day taking into account any conditions imposed upon us.
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We will film all the agreed aspects of the day and any other opportunities that our intuition and experience chance upon. If your plan for the day suddenly changes then don't worry - we'll take it in our stride. You probably won't notice us most of the time!
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We usually deliver the finished video in under 4 weeks, but we aim to have it ready on your return from honeymoon where possible.
We ask you to check it as soon as you can - most couples drop everything and watch it (at least twice!) immediately. In the unlikely event that any errors have crept in we will correct them and re-deliver the video. If you require changes that are not due to our mistake then we may have to charge on a time and materials basis.
We always strive to be very fair. Once you are happy with the video then we ask that you place a single order for all copies and photos that you require - this helps us minimise the copying costs. You can of course order at any time for a further year.
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We use compact professional digital video cameras from Canon such as the XM2, XL1 and XL2. They are not much bigger than a domestic camcorder but are infinitely superior.
We recommend the use of 2 cameras to capture not only action but also re-action. A video shot with 1 camera will not capture the full activity of the day and will likely be dull to watch. Look at any TV programme to see how rarely a single camera view is used.
Our radio microphones are Sennheiser UHF G2s. We prefer to mic-up the groom with a discrete lapel mic which will capture the vows clearly. However we appreciate that some couples are nervous about this and we will endeavour to get quality sound via other arrangements.
We try to avoid the use of lights as we know it is intrusive but we will use our discretion where we feel the quality of the video would otherwise be compromised - we also liaise with the venue management as necessary to obtain adequate lighting.
Our modern digital video editing equipment, using Adobe Premiere Pro software, combined with our creative flair, turns the captured video into a high-quality DVD.
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The relationship between us is paramount. We don't just turn up - shoot - give you a video - then walk away. We believe that our partnership is key to a successful video - a video that you and your friends will positively want to watch time and time again.
Our cameramen and editors are Members and Master Members of the Institute of Videography and our work has been assessed by them. They also have a disputes scheme if any problems cannot be resolved amicably.
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We are always happy to bring our show reel to you and also complete wedding DVDs from previous customers who have given us their permission. The website also has some clips on it but bear in mind you will not experience DVD quality.
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How long have you been going ? |
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We have been in business for 3 years and have built an excellent reputation in a very short period. Our success has been based on a customer-focussed approach and the high quality videos that we have produced for them. We have been able to look at the Wedding video with fresh eyes and not be bogged down with out-dated concepts and ideas. We believe Wedding videos are the only way to pass on the day to your children and grand-children.
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We have a sheaf of testimonials that we are proud of and we can put you in touch with any of the couples mentioned. |
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Our friendliness, flair, quality and reliability all come together to capture your memories forever in a heart-warming video that you will watch time and time again.
We honestly believe that you will not get a better service - at any price - anywhere.
But don't take our word for it, listen to our clients...